How-to: Company Pages
How to: Discovery
How-to: Portfolio Holdings
How to: Activity
How to: Leaderboard
How to: Performance
How to: Challenges
How to Trade
How to: use EquitySim to improve your recruitment potential
Fixing Account Errors
My Trade is not being processed
An investment in my portfolio is showing up as $0
Stock splits, mergers + acquisitions
I can't find a specific investment
I can't sign-up
My credit card is being declined
Showcasing your work on EquitySim
Designing a stand-out resume
Preparing for the S+T interview
STAR Structure for Behavioural Interview Questions
Interview Practice - Partner Exercise
2021 Credit-Suisse Investment Challenge
Case Study: 2019 Credit-Suisse Results
What is a Stock?
How to Choose a Stock
Active Trading vs Portfolio Management
How to start testing multiple strategies
What is an ETF?
How to Choose ETFs
What is short selling?
What is a Bond?
What is an Option?
What is Portfolio Management Strategy?
What is Diversification?
What is the Diversification Score?
How to Build a Basic ETF Portfolio
What are asset-classes?
What is Industry Exposure?
What is Geopolitical Exposure?
How to read impact on diversification
What is Volatility?
What is Return?
What is Sharpe Ratio?
How to Improve Sharpe Ratio
How do I measure risk?
What are average excess returns?
What is a good Sharpe Ratio?
Host your own EquitySim Challenge
Can users share an account?
How do I export classroom data?
How do I delete, archive and edit my class?
Challenge Setting Types
How does EquitySim compare to other simulations?
What are Trading Strategies?
What are some basic Financial Vocabulary?
Recording your Strategies and Rationales
What is EquitySim?
Can I undo a trade?
How are prices determined in the simulation?
Why didn't my trade execute immediately?
How do I exchange currency?
Why isn't my ranking showing up?
What are Public Portfolios?
How do I switch between portfolios?
How am I Graded?
Does EquitySim have sample assignments for my curriculum?
How are Options priced in the simulation?
How do I find my daily portfolio change?
How do the Portfolio Emails Work?
Is my data confidential?
How do I delete my account?
How our simulations reflect the real-world
What can I trade on EquitySim?
What is a good rationale?
How to set-up your team
What are the different order types?
Which government bonds can I trade?
Updated by Justin Ling
Trades in your order page that are "Pending" have not yet been processed by our system. There are 2 reasons this can occur.
1. The Market is Closed: Investments trade on different markets, each market is open according to specific timeframe and time zones.
United States + Canada [NYSE / NASDAQ / TSX]: 9:30am - 4:00pm EST (Mon - Fri)
United Kingdom [LSE]: 8am - 4:30pm BST (Mon-Fri)
Holidays: Markets are closed on statutory holidays for respective countries.
2. Can't find a bid-ask spread: Our data provider is unable to find a bid-ask spread at the time your trade is being processed.
Note: make sure to check your bid-ask spread when placing your trades.
3. Not enough cash / proper currency: If you don't have enough cash at the time of the trade it will be aborted. Remember to exchange the right currency when placing trades. Eg. you need to use Canadian dollar to purchas Canadian securities.
4. EquitySim Bug: Sometimes there are errors with our system that prevent your trade from being processed. Often this error does not persist for more than 2 hours. But you can send us a support ticket for our team to look at it.
How to report a Bug:
Please use the Lighthouse icon -> Contact, to submit a report, or email us at: email@example.com
Please include: Date trade was placed, The ticker symbol, the number of shares
Additional note: EquitySim is a simulation platform that tries to mimic the real world the best we can. However, it is very difficult to do so. Please be patient with us, and remember that this platform is a tool for your learning first and foremost.