Learn to Invest
Introduction
What is a Stock?
How to Choose a Stock
Active Trading vs Portfolio Management
How to start testing multiple strategies
What is an ETF?
How to Choose ETFs
What is short selling?
What is a Bond?
What is an Option?
Diversification Score
What is Portfolio Management Strategy?
What is Diversification?
What is the Diversification Score?
How to Build a Basic ETF Portfolio
What are asset-classes?
What is Industry Exposure?
What is Geopolitical Exposure?
How to read impact on diversification
Sharpe Ratio
What is Volatility?
What is Return?
What is Sharpe Ratio?
How to Improve Sharpe Ratio
How do I measure risk?
What are average excess returns?
What is a good Sharpe Ratio?
Challenge Metrics
Innovating Recruitment
Recruitment Resources
Showcasing your work on EquitySim
Designing a stand-out resume
Preparing for the S+T interview
STAR Structure for Behavioural Interview Questions
Interview Prep: Tell me about yourself
Interview Prep: Pitch me an Investment Idea
Interview Practice - Partner Exercise
Interview Prep: What to wear
Why employers should work with EquitySim
2022 Financial Markets Campus Recruitment Insights
Case Study: 2019 Credit-Suisse Results
Our Simulation
Simulation Walkthrough
How-to: Company Pages
How to: Discovery
How-to: Portfolio Holdings
How to: Activity
How to: Leaderboard
How to: Performance
How to: Challenges
How to Trade
How to: use EquitySim to improve your recruitment potential
I can't access EquitySim
- All Categories
-
- My Trade is not being processed
My Trade is not being processed
Updated
by Justin Ling

Trades in your order page that are "Pending" have not yet been processed by our system. There are 2 reasons this can occur.
1. The Market is Closed: Investments trade on different markets, each market is open according to specific timeframe and time zones.
United States + Canada [NYSE / NASDAQ / TSX]: 9:30am - 4:00pm EST (Mon - Fri)
United Kingdom [LSE]: 8am - 4:30pm BST (Mon-Fri)
Holidays: Markets are closed on statutory holidays for respective countries.
2. Can't find a bid-ask spread: Our data provider is unable to find a bid-ask spread at the time your trade is being processed.
Note: make sure to check your bid-ask spread when placing your trades.

3. Not enough cash / proper currency: If you don't have enough cash at the time of the trade it will be aborted. Remember to exchange the right currency when placing trades. Eg. you need to use Canadian dollar to purchas Canadian securities.
4. EquitySim Bug: Sometimes there are errors with our system that prevent your trade from being processed. Often this error does not persist for more than 2 hours. But you can send us a support ticket for our team to look at it.
How to report a Bug:
Please use the Lighthouse icon -> Contact, to submit a report, or email us at: info@equitysim.com
Please include: Date trade was placed, The ticker symbol, the number of shares
See example:

Additional note: EquitySim is a simulation platform that tries to mimic the real world the best we can. However, it is very difficult to do so. Please be patient with us, and remember that this platform is a tool for your learning first and foremost.